Get in-depth understanding of client’s needs
The client did have experiences of holding small scale online live broadcast, yet the experience, techniques and equipment of live streaming were lacking. UDomain focused efforts in tackling technical problems by providing solutions which support live broadcast on multiple online channels. CDN was proposed to accelerate the connection speed of local and overseas audiences, which will in turn minimize the bad effects on video and audio quality brought by latency, so that the audience can enjoy the show. With these solutions, the client could focus on other aspects of the performance.
Ensure success with past experience
Large scale online live broadcast of concerts with on-site fundraising were hardly found before the pandemic. Without a similar example to follow, the client found it hard in preparation. UDomain, on the other hand, are expert in live broadcasts with several years of experience in holding live broadcast events of different scales, from school sports day to e-sports competition and major award ceremony. After listening to the client’s needs and concerns by our project manager, our technical team acted quickly to prepare for the online concert. Contingency plans as well as on-demand web traffic, Cloud server and cyber security solutions were available as well.
Professional guidance & repeated tests
UDomain always keep our professionalism to any event regardless of its size. Technical team members were ever ready, monitoring the network performance & live video quality during testing, rehearsal and throughout the event. As sufficient preparation works were done and communications maintained, even though some of UDomain fellows had to work from home due to pandemic related regulations – a situation well predicted from the beginning of event preparation, equipment were moved to technicians’ homes so that the quality of live broadcast and network stability were unaffected.