How we overcome?
Learning from our previous experiences in organizing events, there could be many unexpected hiccups on the site. So, throughout the few days of the event, UDomain’s crew stayed onsite to monitor the network performance. In this way, we could respond immediately if the network went unstable or if there were any other problems. At the early stage of the event, the wireless network at the site once experienced traffic jam, causing latency for some games at the booths, including ours. It was because the event was using wireless network devices provided by the mall and it could not handle the sudden surge of high traffic. Players could hardly play the game.
So, we reached out to the client immediately and proposed to switch to the high level networking devices of our data center. It certainly was much more powerful than regular devices as it covered a larger area and allowed more users to play at the same time while maintaining high speed. This emergency solution ended up enable the event to go on smoothly.