Live Streaming Solution
Live Streaming could involve complicated procedures, setup and many related parties. From the planning stage of the event, UDomain proactively communicated and coordinated with the organizer, filming crew as well as venue management to formulate rundown & contingency plan. UDomain network engineer team also conducted on-site visit in prior and planned for resources and equipment accordingly. The day before, our team followed through rehearsal in all 3 event venues for testing of streaming performance & connection of all network & equipment. Rounds of testing & trial run were done to ensure clips could be smoothly transmitted real-time to the other 2 venues via server and network.
Quality of the live streaming was the most vital part during the rehearsal. To ensure high quality transmission, our team performed testing on different devices and referred to the standard time of HK Observatory to find out if there was any prolonged latency. Our engineers would also read numbers aloud in front of the camera to check whether the video and audio inputs are in sync. Performance on display screens was another key issue. Our team found out that the dimension of the screens was different from the computer's, resulting in auto trimming of 4 sides of the screen. We immediately followed up with related parties so to modify the setting and fix the issue.
During the testing, our team also found some problems on the bandwidth of the venues. Instead of 1Gb per planned, it was only 100Mb and this was definitely not sufficient to support live streaming. We contacted the venue management and communication service provider at once to find out the root cause. After investigation, some of the network supplies the organizer was using could not support such huge data transmission. Fortunately, UDomain was able to foresee anything that might possibly go wrong, including this kind of hardware limitation. With ample resources and professionalism, UDomain was able to get spare network switches and parts ready in no minute so that the bandwidth could well support the live streaming event.
On the event day, UDomain engineer team arrived early to conduct final checking. We deployed 3 sub teams to station and standby at all 3 venues to monitor the live streaming quality and network performance. From our many years of streaming experience, we understood that even all things were normal under testing, there must be unexpected surprises here or there when it went live. Might it be unstable bandwidth, audio input not sync with video or even worse, fuzzy screens. Anything could happen and required immediate fix. With UDomain's devotion and close monitoring, the whole event was carried out successfully. All the speeches & sharing of guests, all the racing scenes were all real-time broadcast to other venues unimpededly. Believe players and audience of the 3 venues had a blast together with us.